Medical Disclaimer

Mendly is a recovery-management and information tool. It helps you record and follow the plan your own health practitioners have given you: movements, medication, pain scores, appointments and contacts, and lets you message a care-team member you have approved.

• It does not diagnose, assess or treat any injury or condition.
• It does not give medical, physiotherapy or pharmacy advice, and does not replace advice from your doctor, physiotherapist, pharmacist, nurse or other qualified practitioner.
• It is not a medical device, is not clinically validated, and is not approved, certified or endorsed by Health New Zealand | Te Whatu Ora, ACC, Medsafe or any other authority.
• It is not an official patient portal or clinical record. Your practitioners keep their own records, and what you record in Mendly is not automatically seen by them.
• It is not an emergency, crisis or after-hours service, and it is not monitored.

Exercises, dose reminders, side-effect notes and any general information in Mendly are only what you or a care-team member have entered, or general information. If anything in Mendly differs from what your practitioner, your pharmacy label or your discharge instructions say, follow your practitioner. Never start, stop or change a medicine or an exercise programme because of something in this app without checking with them first.

• chest pain or tightness, trouble breathing, or you collapse or faint;
• signs of a stroke — face drooping, arm weakness, slurred speech (call 111 immediately);
• sudden severe or rapidly worsening pain, or pain not relieved by your usual relief;
• a limb that goes numb, cold, pale, blue, or that you cannot move, or a wound that is hot, spreading red, leaking pus, or you have a fever;
• new swelling, warmth or pain in a calf, or coughing up blood (possible blood clot);
• a fall, a new injury, or a suspected reaction to a medicine;
• thoughts of harming yourself.

• Emergency: 111 (ambulance, fire, police).
• Healthline: 0800 611 116 — free health advice from nurses, 24 hours.
• Poisons: 0800 764 766 (0800 POISON), 24 hours.
• Your GP or after-hours clinic for anything urgent but not life-threatening.
• Mental health: 1737 — free call or text, 24 hours.
• ACC 0800 101 996 for questions about your injury claim.

By using Mendly you accept that you use it at your own discretion and that decisions about your health remain between you and your health practitioners. See the Terms of Use for the full agreement.